Privacy Policy
Last updated: October 2026
1. Introduction
Dr Arne Rubinstein respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how personal information is collected, used, stored and disclosed when you visit this website, submit an enquiry, or engage Arne for speaking engagements, leadership training, school programs or parent-child workshops.
This policy applies to the website and related services operated by Dr Arne Rubinstein, subject to applicable privacy laws.
2. What Personal Information We Collect
The personal information we collect depends on how you interact with the website and our services.
This may include:
Contact details: Your name, email address, phone number and organisation.
Enquiry details: Information you provide about your school, organisation, event, booking or program requirements.
Booking information: Details relevant to arranging and delivering a speaking engagement, training session or workshop.
Communications: Information contained in emails, contact forms and other correspondence.
Technical information: Information about how you access and use the website, such as your IP address, browser type, device information and website activity, where collected through cookies or analytics tools.
Please avoid providing sensitive personal information unless it is necessary for your enquiry or service and there is an appropriate reason to do so.
3. How We Collect Personal Information
Personal information may be collected when you:
Complete a contact form or submit an enquiry through the website.
Contact us by email or phone.
Request information about a speaking engagement, leadership training or workshop.
Make a booking or engage our services.
Subscribe to communications, where this option is available.
Browse the website, where technical information is collected through cookies or similar technologies.
We may also receive personal information from an organisation making a booking on your behalf, where appropriate.
Where practical and required by law, we will explain why information is being collected and how it may be used.
4. How We Use Personal Information
Personal information may be used to:
Respond to enquiries and requests for information.
Discuss, arrange and deliver speaking engagements, training sessions and workshops.
Communicate with schools, organisations, parents, carers and other relevant contacts.
Manage bookings, invoicing and business administration.
Send updates or marketing communications where permitted by law.
Maintain, evaluate and improve the website and our services.
Protect the website, prevent misuse and meet legal obligations.
We will only use personal information for purposes that are reasonably necessary and permitted under applicable privacy law.
5. When We Share Personal Information
We do not sell personal information.
We may disclose personal information where reasonably necessary to provide our services or operate the website, including to:
Website hosting and maintenance providers.
Email, communication and contact form providers.
Booking, administration and payment service providers, where used.
Analytics and website performance providers, where enabled.
Professional advisers, where required for business or legal purposes.
Government authorities or other parties where disclosure is required or authorised by law.
We aim to disclose only the information reasonably necessary for the relevant purpose.
6. Overseas Disclosure
Some third-party service providers may store or process personal information outside Australia.
Where this occurs, we will take reasonable steps to handle personal information in accordance with applicable privacy requirements, including any obligations relating to overseas disclosures.
If you would like more information about overseas handling of personal information, please contact us using the details below.
7. Cookies and Website Analytics
This website may use cookies and similar technologies to support website functionality, understand visitor activity and improve the user experience.
Where enabled, analytics tools may collect information such as pages visited, time spent on the website, referral sources and general device information.
You can manage or disable cookies through your browser settings. Some website features may not work as intended if certain cookies are disabled.
If analytics, advertising or other tracking tools are used, their operation will be subject to the relevant provider's terms and applicable privacy requirements.
8. Email Communications and Marketing
If you subscribe to updates or otherwise consent to receive marketing communications, we may use your contact details to send relevant information about Arne's speaking engagements, leadership trainings, workshops and related activities.
You can unsubscribe from marketing emails at any time using the unsubscribe link provided or by contacting us directly.
We will handle marketing communications in accordance with applicable privacy and spam laws.
9. Children and Young People
Some programs and workshops involve children and young people. We recognise the importance of protecting their privacy.
Where information about a child or young person is required to arrange or deliver a program, we ask that it be provided only where appropriate and with any necessary authority or consent.
We aim to collect only the information reasonably needed for the relevant purpose and to handle it with care.
Schools, organisations and other event organisers remain responsible for ensuring that any personal information they provide to us has been collected and shared appropriately.
Please contact us if you have questions about personal information relating to a child or young person.
10. Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These steps may include appropriate access controls and the use of service providers that support the secure handling of information.
However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required or permitted by law. When it is no longer needed, we take reasonable steps to destroy or de-identify it where appropriate.
11. Access to and Correction of Personal Information
You may request access to personal information we hold about you and ask us to correct information that is inaccurate, incomplete or out of date.
To make a request, please contact us using the details below. We may need to verify your identity before responding.
We will respond within a reasonable period and in accordance with applicable privacy requirements. In some circumstances, access may be restricted where permitted by law.
12. Privacy Concerns and Complaints
If you have a question, concern or complaint about how your personal information has been handled, please contact us first so we can look into the matter.
Please provide details of your concern and how you would like it addressed.
We will review the complaint and respond within a reasonable period.
Where applicable, you may also be entitled to raise your concern with the Office of the Australian Information Commissioner (OAIC).
Website: https://www.oaic.gov.au/
13. Third-Party Websites
This website may contain links to external websites. We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website practices or legal obligations.
The latest version will be published on this page, with the updated date shown at the top.
15. Contact Us
For questions, access or correction requests, or concerns about this Privacy Policy, please contact:
Dr Arne Rubinstein
Email: admin@drarnerubinstein.com
Website: https://www.drarnerubinstein.com/
Please include enough information for us to understand your request, but avoid sending sensitive personal information unless necessary.